Canadian privacy officials concluded that TikTok fails to protect children’s data adequately. Investigators found the platform does not prevent underage users effectively and mishandles their personal information.
Children keep using the app
Hundreds of thousands of Canadian children use TikTok every year. The company claims the app is not intended for people under 13. Investigators discovered that many children still manage to access the platform.
Personal information collected for targeting
The investigation showed TikTok gathered sensitive personal data from large numbers of children. The platform then used this data for targeted advertising and content recommendations. Officials expressed deep concern about the practice.
Company pledges changes
TikTok promised to introduce several new measures to improve its platform in Canada. The company disputes parts of the findings but did not clarify which ones it rejects.
Commissioner highlights risks
Canada’s privacy commissioner Philippe Dufresne led the inquiry with other privacy officials. At a press conference, he explained that TikTok collects huge amounts of user data, including from children. He warned that targeting content and ads could harm young people.
Mr Dufresne confirmed TikTok agreed to strengthen measures against underage use. The company also pledged to explain more clearly how it uses personal data.
TikTok reacts to findings
A spokesperson said the firm welcomed the investigation. They noted that Canadian officials accepted several proposals to improve the platform. The company promised to maintain transparency and privacy despite disagreeing with parts of the report.
International scrutiny intensifies
The Canadian findings add to global scrutiny of TikTok’s impact on young people and national security. The Chinese-owned firm and Beijing continue to deny all allegations.
In the United States, former President Donald Trump negotiated with Chinese leader Xi Jinping on a deal. The talks included a possible takeover of TikTok’s US operations by American companies.
In Europe, the European Commission ordered staff in 2023 to delete TikTok from corporate phones and devices. The commission justified the step as necessary to protect data and strengthen cybersecurity.
